Help and support
Where can I get assistance?
- Pantarey documentation: Guides, examples, and answers to common questions. Tip: use the search in the upper right corner.
- FAQ section: Many questions are covered in the FAQ. Go to the frequently asked questions.
Personal support
If you cannot find an answer in the documentation or face a specific issue, contact us directly:
- Email support: Send a message to support@pantarey.io. We usually respond within one business day.
- Support via your administrators: If you use Pantarey within a company, your internal administrator is often the first contact. They can collect requests and forward them to us.
What should a support request include?
To help you quickly, please provide the following information:
- Short description of the issue.
- Area in Pantarey (e.g., process name, data structure).
- Screenshots or error messages if possible.
- Your environment (browser, version).
Tips for a faster resolution
- Update your browser to the latest version.
- Reload the page (F5) and check whether the issue persists.
- Ask if other users observe the same behavior.
We are happy to assist with any questions about Pantarey!